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Terms & Conditions

Last updated: 1 January 2026 · JK Business Solutions LLC, Richmond, Kentucky

1. About These Terms

These Terms & Conditions (“Terms”) govern your use of this website, operated by JK Business Solutions LLC (“JK Business Solutions”, “we”, “us”), a limited liability company registered in the Commonwealth of Kentucky, with its principal place of business at 212 N. 2nd St. STE 100, Richmond, KY 40475.

By accessing this website or submitting an enquiry through it, you agree to these Terms. If you do not agree, please do not use this website.

2. Website Content Is Informational Only

The content on this website is provided for general information about our services. It does not constitute a binding offer, a quotation, a guarantee of service availability, or a contract of carriage.

3. Quotes and Enquiries

• Submitting the enquiry form does not create a contract between you and JK Business Solutions and does not reserve capacity, equipment, or a delivery slot.
• Any quotation we issue is an estimate based on the information you provide. It may be revised if actual weight, dimensions, commodity, accessorial requirements, locations, or timing differ from what was described.
• Quotations are valid for the period stated on the quotation. Where no period is stated, they are valid for fourteen (14) days from issue.
• A binding engagement arises only when we confirm the specific shipment in writing.

4. Services, Operating Capacity, and Transport Terms

Capacity. Depending on the engagement, JK Business Solutions LLC may act as (a) a motor carrier transporting goods using equipment we operate, (b) a property broker arranging for transportation to be performed by a third-party motor carrier, or (c) a warehouse operator storing and handling goods. The capacity in which we act for a given shipment is stated in the applicable rate confirmation, service agreement, bill of lading, or warehouse receipt. Where we act as a broker, we arrange transportation and do not ourselves transport the goods, and the performing carrier is responsible for the care, custody, and control of the shipment while it is in that carrier’s possession.

Governing documents. Each engagement is governed by the specific written service agreement, rate confirmation, bill of lading, warehouse receipt, or broker–carrier agreement applicable to it. In the event of any conflict between these Terms and such a document, the service-specific document prevails for that engagement. Nothing on this website varies the terms of any executed transport document.

Regulatory compliance. Transportation services are provided in accordance with applicable federal and state transportation law, including the regulations of the U.S. Department of Transportation and the Federal Motor Carrier Safety Administration, and, where applicable, the Carmack Amendment (49 U.S.C. § 14706) in respect of cargo loss and damage. Where we engage third-party carriers, we verify that the carrier holds active operating authority and the insurance coverage we require at the time of engagement.

Scope of undertaking. Unless expressly agreed in writing for a specific shipment, we do not guarantee a particular delivery date or time, do not accept liability for consequential loss arising from late delivery, and do not undertake to transport goods requiring specialised handling — including hazardous materials, temperature-controlled freight, live animals, firearms, currency, precious metals, fine art, or human remains — without prior written acceptance.

Subcontracting. We may subcontract all or part of any engagement to qualified third parties, including motor carriers, warehouse operators, and drayage providers, unless you have instructed us otherwise in writing.

5. Your Responsibilities

• Describe goods accurately, including weight, dimensions, and any hazardous, perishable, temperature-sensitive, or high-value characteristics.
• Ensure goods are properly packaged and labelled for the transport method requested.
• Provide accurate pickup and delivery addresses, contacts, and access or appointment requirements.
• Obtain any permits, licences, or customs documentation required for the shipment.
• Not tender goods that are illegal to transport, or that you are not lawfully entitled to ship.

You are responsible for losses, delays, penalties, or additional charges arising from inaccurate or incomplete information supplied to us.

6. Charges

Charges are as set out in the applicable quotation or rate confirmation. Additional charges may apply for, without limitation, detention or waiting time, redelivery, storage, reconsignment, layover, lumper fees, tolls, permits, and fuel surcharges. Unless otherwise agreed in writing, invoices are payable within thirty (30) days of the invoice date.

7. Cargo Loss, Damage, and Claims

Notice at delivery. Visible loss, shortage, or damage should be recorded on the delivery receipt or bill of lading at the time of delivery, before the driver departs. Concealed damage should be reported to us as soon as it is discovered.

Filing a claim. Claims must be submitted in writing to contact@jkbusinesssolutions.org and should include the bill of lading or reference number, a description of the goods affected, the nature and extent of the loss or damage, documentary proof of the value claimed (commercial invoice or equivalent), and photographs where available. Claims must be filed within the period required by applicable law and by the governing transport document. Under the Carmack Amendment the minimum period for filing a cargo claim against a motor carrier is nine (9) months from delivery or from the date delivery should have occurred, and any civil action must be commenced within two (2) years of a claim being declined; shorter periods may apply to warehouse engagements as set out in the warehouse receipt.

Inspection. Goods that are the subject of a claim, together with their original packaging, must be retained and made available for inspection until the claim is resolved. Disposing of or repairing the goods before inspection may prevent the claim from being assessed.

Measure and limits of liability. Where we act as motor carrier, our liability for cargo loss or damage is determined under the Carmack Amendment and is limited to the actual value of the goods lost or damaged, subject to any released value, declared value, or per-pound limitation stated in the applicable bill of lading or rate confirmation. Where we act as broker, our liability is limited to our negligence in arranging transportation and does not extend to the acts or omissions of the performing carrier; your recourse for cargo loss or damage in that case lies against the performing carrier, and we will provide the carrier’s identity, authority, and insurance details on request and will reasonably assist you in pursuing that claim. Where we act as warehouse operator, our liability is as set out in the warehouse receipt.

Exclusions. Subject to applicable law, we are not liable for loss or damage caused by an act or default of the shipper, inherent vice or the ordinary nature of the goods, inadequate or defective packaging or labelling by the shipper, inaccurate description or declared weight, an act of God, public authority, public enemy, or the inherent risks of goods that were accepted on a released-value basis. Payment of freight charges is not contingent on the outcome of a claim, and offsetting a claim against outstanding invoices is not permitted unless agreed in writing.

Declared value. If the value of a shipment exceeds the default liability limit applicable to the service, you must declare that value in writing before pickup so that appropriate coverage can be arranged. Additional charges may apply. Undeclared high-value goods are carried at the default limit.

8. Limitation of Liability

Website. This website is provided “as is” and “as available”, without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, or uninterrupted availability. We do not warrant that the website will be free of errors or that content, including any rate or transit-time information, is current or complete.

Consequential loss. To the maximum extent permitted by law, JK Business Solutions LLC is not liable for indirect, incidental, special, consequential, punitive, or exemplary damages, or for lost profits, lost revenue, lost production, lost business, loss of goodwill, market-value decline, or downstream penalties or chargebacks imposed on you by a third party, whether or not we were advised such losses were possible. This applies to claims arising in contract, tort, statute, or otherwise.

Aggregate cap. Except in respect of cargo liability governed by Section 7 and applicable transportation law, and except for liability that cannot lawfully be limited, our total aggregate liability arising out of or in connection with these Terms, your use of this website, or any single engagement shall not exceed the greater of (a) the charges actually paid to us for the engagement giving rise to the claim, or (b) one thousand US dollars (USD 1,000).

Relationship to cargo liability. Nothing in this Section limits, reduces, or displaces our cargo liability where that liability is fixed by the Carmack Amendment or other applicable mandatory law, nor any liability we owe under the express terms of an executed bill of lading, rate confirmation, or warehouse receipt.

Third parties. We are not liable for the acts, omissions, delays, insolvency, or equipment failures of third parties we do not control, including performing carriers engaged in a brokered transaction, consignees, terminals, ports, customs authorities, or your own personnel, except to the extent our own negligence in selecting or instructing them caused the loss.

Force majeure. We are not liable for failure or delay in performance caused by events beyond our reasonable control, including severe weather, flood, fire, earthquake, epidemic, war, civil unrest, terrorism, strike or labour dispute, road closure, embargo, fuel shortage, cyber attack, failure of public infrastructure, or act of government.

Time limit. Except where a longer period is required by law, any claim arising from your use of this website must be brought within one (1) year of the date the cause of action arose.

Non-excludable rights. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited.

9. Third-Party Links and Content

This website may link to or embed third-party resources, including web fonts and images served by third parties. We are not responsible for the content, availability, or privacy practices of third-party services.

10. Intellectual Property

The JK Business Solutions name, logo, page copy, and layout are owned by or licensed to us and may not be copied, reproduced, or used to imply affiliation or endorsement without our prior written permission. Photographs on this website may be licensed stock imagery and are illustrative; they do not necessarily depict our own equipment, premises, or personnel.

11. Acceptable Use

You agree not to use this website unlawfully; not to submit false, misleading, or automated enquiries; not to attempt to gain unauthorised access to it; and not to use it in a way that impairs its operation or the experience of other users.

12. Indemnity

You agree to indemnify JK Business Solutions against claims, losses, liabilities, and reasonable costs arising from your breach of these Terms, your misuse of this website, or inaccurate information you supply to us.

13. Changes to These Terms

We may update these Terms at any time. The version published on this page at the time you use the website is the version that applies. The “last updated” date above indicates when the Terms were last revised.

14. Governing Law

These Terms are governed by the laws of the Commonwealth of Kentucky, without regard to its conflict-of-law rules. Subject to any mandatory provision of federal transportation law, the state and federal courts located in Madison County, Kentucky have exclusive jurisdiction over any dispute arising from these Terms or from your use of this website.

15. Severability

If any provision of these Terms is found unenforceable, the remaining provisions continue in full force and effect.

16. Contact

Questions about these Terms should be sent to contact@jkbusinesssolutions.org, or by post to JK Business Solutions LLC, 212 N. 2nd St. STE 100, Richmond, KY 40475.

Privacy Policy

Last updated: 1 January 2026 · JK Business Solutions LLC, Richmond, Kentucky

1. Who We Are

JK Business Solutions LLC, 212 N. 2nd St. STE 100, Richmond, KY 40475, is responsible for personal information collected through this website. Contact: contact@jkbusinesssolutions.org.

2. Information We Collect

We collect only what you choose to send us through the enquiry form:

• Your first and last name
• Your email address
• Your phone number, if you provide it
• The service you are interested in
• Origin and destination locations, if you provide them
• Any details you include in the message field

We do not ask for, and ask that you do not send, payment card details, Social Security numbers, or other sensitive personal information through this form.

3. How We Use It

We use your information to respond to your enquiry, prepare a quotation, deliver services you engage us for, keep records required for business and tax purposes, and — where you have an existing relationship with us or have consented — to follow up about your enquiry. We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.

4. Service Providers

Enquiries submitted through this website are processed by a third-party form-delivery provider acting on our behalf, which passes your submission to our business email. Our website host processes technical request data such as your IP address and browser type in server logs. Web fonts on this page are served by Google Fonts, which may receive your IP address as part of that request.

5. Cookies and Analytics

This website sets no advertising or tracking cookies and runs no analytics scripts at the time of the “last updated” date above. If analytics or advertising tools are added later, this policy will be updated and, where required, consent will be requested.

6. How Long We Keep It

Enquiries that do not become business are kept for up to twenty-four (24) months and then deleted. Records relating to services actually provided are kept for as long as required for contractual, insurance, accounting, and tax purposes, which is typically seven (7) years.

7. Security

We apply reasonable administrative and technical measures to protect your information. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Choices and Rights

You may ask us to provide a copy of the personal information we hold about you, correct it if it is inaccurate, or delete it where we are not required to retain it. Send requests to contact@jkbusinesssolutions.org and we will respond within a reasonable period. Depending on where you live, you may have additional statutory rights, including under state privacy laws.

9. Children

This is a business-to-business website and is not directed to children under 13. We do not knowingly collect personal information from children.

10. Changes

We may update this policy from time to time. The current version is always the one published on this page, and the date above shows when it last changed.